- Follow the attached manuals (Driver Nvidia graphics card and Disable antivirus and firewall - Bsolid). Make sure the settings are set correctly. This is important to not get that error message again. If you have another antivirus, it should also be completely disabled along with the firewall in the antivirus.
- Install Bsolid from your software list in Academic Software.
and follow the manual (Installatiehandleiding bSuite) attached. - Open the extracted file and run the backup again (this time you should no longer get the error message if your Nvidia card and antivirus settings are correct).
Note: If it's a Windows 11 (only for windows 11 pc) computer and at this point, after you did the backup, you still get the error message even when the settings of the firewall and antivirus are correct (step 2), then you can try to install the patch for windows 11 that is included in the folder. - You need to press "Request acces" or "Toegang aanvragen".
- If you get a notification that you are in a demo version, you should then click on the icon of a person in the upper right corner and enter the code you normally got from Hogent.
- Now Bsolid should be able to start and you can continue working with the software.
What to do when you experience errors?
- Uninstall Bsolid with the attached tool (Revo). Install the tool, search for Bsolid/Bsuite and remove everything, including the remaining files.
- Follow the attached manuals (Driver Nvidia graphics card and Disable antivirus and firewall - Bsolid). Make sure the settings are set correctly. This is important to not get that error message again. If you have another antivirus, it should also be completely disabled along with the firewall in the antivirus.
- Install Bsolid from your software list in Academic Software.
and follow the manual (Installatiehandleiding bSuite) attached. - Open the extracted file and run the backup again (this time you should no longer get the error message if your Nvidia card and antivirus settings are correct).
- Open the extracted file and run the backup again (this time you should no longer get the error message if your Nvidia card and antivirus settings are correct).
Note: If it's a Windows 11 (only for windows 11 pc) computer and at this point, after you did the backup, you still get the error message even when the settings of the firewall and antivirus are correct (step 2), then you can try to install the patch for windows 11 that is included in the folder. - You need to press "Request acces" or "Toegang aanvragen".
- Now you can start the software.
- If you get a notification that you are in a demo version, you should then click on the icon of a person in the upper right corner and enter the code you normally got from Hogent.
- Now Bsolid should be able to start and you can continue working with the software.